The global professional headset market earned revenues of $1.98 billion in 2020, a record growth of 42.3 percent when compared to 2019.

In 2020, the coronavirus disease 2019 (COVID-19) pandemic and associated work from home (WFH) realities triggered unprecedented demand for cloud software communications and collaboration services and professional headsets across the world. With the COVID-19 social-distancing mandates, the number of telecommuters in 2020 increased multi-fold to an estimated 270 million workers globally.

In 2020, professional headset penetration among business workers reached 22.9 percent with 124.0 million users out of 542.5 million business workers using pro gear. The installed base of headset users grew by 24.4 percent from 99.7 million in 2019 to 124.0 million with net new adds growing by 70.6 percent.

Frost & Sullivan estimates the total professional headset market to grow at a CAGR of 12.2 percent in terms of sales and 15.3 percent in terms of unit shipment from 2020 to 2027. Revenues are expected to more than double by the end of the forecast period, growing from $1.98 billion in 2020 to $4.44 billion in 2027.